Thomas Wojtowicz

Feature Guides

The core feature of the platform is enabling patients to alter their appointments, whether that's bookings, reschedules or cancellations. All changes are updated instantly in your Practice Management Software (PMS).

Appointment Scheduling

The Knowledge Base feature can be found within the Clinic Setup page. It is designed to store information and data on your clinic in order to answer any questions that patients may have. 

Knowledge Base

Human support escalations are available when a patient needs to speak to a member of the team, due to a specific query.

Human Escalations

Stripe Payment Processing allows you to connect your Stripe account and take payments for appointments via SMS links.

Appointment Payments

Multi-Practitioner Logins allow each practitioner to have not only their own login, but also their own patient inboxes. 

Multi-Practitioner Logins

Feedback

Roadmap

Changelog

Outbound Feature Guides

Appointment Reminders can be scheduled to confirm patient attendance for upcoming appointments, allowing the patient to reply directly to the reminder.

Appointment Reminders

Patient Follow-ups can be scheduled to encourage patients to return to the clinic after a recent (or not so recent) appointment.

Patient Follow-ups

Waiting Lists can be used to manage both last minute patient enquiries as well as cancellations. 

Waiting Lists

Appointment Confirmations can be set to confirm new appointments with patients, within 1 hour of the booking being made.

Appointment Confirmations

Invoice Chasing allows you to automatically remind patients of any unpaid invoices when outstanding for any specific period of time.

Invoice Chasing

Patient Birthday Messages can be sent automatically to patients on or before their birthdays for special offers or general greetings.

Patient Birthday Messages

Integration Guides

If you use Cliniko as your Practice Management System, then this simple guide will get you connected to our platform in no time!

Cliniko Integration

If you use Nookal as your Practice Management System, then this simple guide will get you connected with our platform in no time!

Nookal Integration

If you use PracticeHub as your Practice Management System, then this simple guide will get you connected with our platform in no time!

PracticeHub Integration

If you use coreplus as your Practice Management System, then this simple guide will get you connected with our platform in no time!

coreplus Integration

If you use ClinicOffice as your Practice Management System, then this simple guide will get you connected to our platform in no time!

ClinicOffice Integration

If you use PracSuite as your Practice Management System, then this simple guide will get you connected to our platform in no time!

PracSuite Integration

Channel Guides

The calls channel automates your clinic phone, allowing patients to call the clinic and have real-time conversations with AI over a variety of different functions.

Calls Channel

The SMS channel automates your clinic phone via text, allowing patients to text message the clinic and have real-time conversations with AI over a variety of different functions.

SMS Channel

The email channel automates your clinic inbox, allowing patients to email the clinic and have real-time conversations with AI over a variety of different functions.

Email Channel

The WhatsApp channel automates your business WhatsApp account, allowing patients to WhatsApp the clinic and have real-time conversations with AI over a variety of different functions.

WhatsApp Channel

The Website Widget channel is a chatbot that can be added to your website, allowing website viewers to ask questions about your clinic and even book appointments - now faster than ever!