Cliniko

Generate an API Key in Cliniko

Firstly, you’ll need to generate a Cliniko API Key which can be done by following Cliniko’s in-depth guide. Once this has been done you can return to this page to complete the rest of the integration.

Turn on online bookings

If you haven’t already, then you’ll need to turn online bookings on from within Cliniko. To do this, head to Settings > Appointments > Online bookings > Turn on online bookings > Allow your patients to book appointments online. Make sure this box is checked.

Once this box is checked, you’ll need to ensure that practitioners and locations are also enabled for online bookings.

For practitioners, head to Settings > Our clinic > Users & practitioners. Select the a practitioner and then head to Edit their practitioner settings > Online bookings > Show this practitioner in online bookings. Make sure this box is checked and repeat for all practitioners.

For locations, head to Settings > Our clinic > Business information. Select a location and click Edit information > Display this business in online bookings. Make sure this is toggled on and repeat for all locations.

For more information on online bookings visit Cliniko’s in-depth guide.

Create account on BookedSolid

Now that your Cliniko account is ready, you can head over to the BookedSolid Signup Page where you can begin entering your details. Make sure to choose Cliniko when you reach the dropdown titled Which Software Do You Use?.

Onboard and Provision a Number

Once you enter the platform for the first time, you’ll be prompted to follow an onboarding flow. This flow will first require you to enter the API Key you created earlier in Cliniko, as well as filling out a short form in order to provision a phone number. You will also be able to select any other channels you wish to activate.

Once completed a member of our support team will be in touch to guide you through the rest.

For any questions, feel free to email us at support@bookedsolid.co.uk.